INTRODUCTION

  For a comprehensive list of shipping and delivery times, please refer to the information below.

  All orders within the United States are shipped from our Kentucky warehouse, while orders in Europe are dispatched from our Bremen, Germany warehouse. Additionally, orders in Asia are shipped from our Hong Kong warehouse. As a result, delivery times and logistics providers may vary depending on the region.

  Typically, orders are dispatched the next business day after they are placed. However, we kindly ask for your patience during holidays and sale seasons, as additional processing time may be required.

  Thank you for your understanding. If you have any further questions, please don’t hesitate to reach out: support@sansarretwatch.com.

  You are also welcome to email us through the 'CONTACT' menu on our website header for any inquiries —— CONTACT

SHIPPING

United States

• Shipping: Standard (Order Over $100)
• Cost: Free
• Estimated Time: 2-5 Business Days 

United Kingdom

• Shipping: Standard (Order Over $100)
• Cost: Free
• Estimated Time: 5-10 Business Days

 European Union

• Shipping: Standard (Order Over $100)
• Cost: Free
• Estimated Time: 3-10 Business Days

Rest of The World

• Shipping: Standard (Order Over $100)
• Cost: Free
• Estimated Time: 5-15 Business Days

  We handle order processing from Monday to Friday. Please be aware that we do not ship on weekends.

  If you wish to modify or cancel your order, please reach out to us as soon as possible.

  Contact Mail: sale@sansarretwatch.com

  Once your order has been processed, we will not be able to accommodate any changes. Please carefully confirm that the address you entered is correct before placing your order.

  Additionally, please be aware that providing an inaccurate or incomplete address, or having unverified information with your order, may result in a delay of an extra 1-2 business days, even consequences such as returns or destruction that affect delivery.  We strongly encourage all customers to carefully review their shipping and billing details before checking out to avoid any potential delays.

  Customer will need to contact the customer service of the relevant logistics company directly to request any address changes or additions. Once the package has been dispatched, we are unable to make any modifications.

   Please note that we cannot assure delivery on Saturdays or Sundays. After your order ships, you will receive a confirmation email containing the tracking link. We cannot be held responsible for any delays caused by the courier service.

DELIVERY

  Delivery times are based on average estimates provided by the courier, and we cannot guarantee their accuracy.

  In the event of natural disasters during transportation, such as fires, heavy rain, storms, tornadoes, typhoons, snowstorms, or other force majeure events, please be aware that the final delivery time may be affected. We sincerely appreciate your understanding in this matter.

  If you encounter any issues with your shipment, please email us at support@sansarretwatch.com and we will gladly assist you.   

TAX AND TARIFF

  Worldwide free.

  For our customers in the UK and Brazil, if you incur any taxes, you will need to pay them upfront. After making the payment, please send us the receipt, and we will gladly refund the tax amount to you.

  For further details, please do not hesitate to contact us: support@sansarretwatch.com